100% SATISFACTION GUARANTEED
We’ll gladly come back and fix any issues for free if you’re not happy
FLEXIBLE DAYS & TIMES
We can offer morning, evening, and even weekend appointments – we’re as flexible as you need us to be
STAIN AND ODOUR REMOVAL
Our carpet cleaning services tackle those pesky stains and odours deep within your carpet
CLEANING MATERIALS
We bring all the necessary materials and equipment to get your carpet spotless
LATEST TECHNOLOGY
We use industrial-grade carpet cleaning machines and detergents to get the job done quickly and efficiently
PROFESSIONAL CARPET CLEANING SERVICE IN LONDON
Cleaning Express has made a name for itself with its professional carpet cleaning services in London. Our technicians have years of experience in both domestic and commercial carpet cleaning, and we proudly offer our services all across London.
Our business is a member of the NCCA – the National Carpet Cleaners Association. This means we’re held to the highest industry standards, so you can rest assured that our services are the best you’ll find. We supplement our technicians’ existing knowledge with our in-house training courses to make sure everyone delivers exceptional customer service.
You can combine our carpet cleaning service with end of tenancy cleaning, deep cleaning, after-building cleaning, or simply on its own! We can also offer upholstery cleaning as part of the same service – we steam clean mattresses, sofas, etc. Our carpet cleaning technicians use Alltec Evolution machines with either Alltec or Prochem solutions – some of the biggest names in the business! We can also protect your carpet using StainGuard for a small extra fee.
Highly-rated carpet cleaners in London
Cleaning Express is one of the highest-rated cleaning companies in the UK – and for good reason. The service we deliver is important because it involves people’s personal spaces, whether this is carpet cleaning, deep cleaning, or simply a bit of hoovering!
We take our customer service seriously and strive for our London carpet cleaning service to be the best in the business. We go above and beyond to provide a great experience, from initial inquiry all the way to clean and dry carpets.
HOW WE CLEAN YOUR CARPET
Hot water extraction method
Hot water extraction – known commonly as carpet shampooing – is the most popular carpet cleaning method. It efficiently disinfects your carpets and lifts stubborn stains and odours. What’s more, it’s environmentally friendly and safe for children and pets.
This method is suitable for synthetic or mixed carpets including polyester, microfibre, and wool fibre.
Step 1: Pre-cleaning survey and vacuum cleaning
Our carpet cleaner will vacuum the carpet to remove any loose dirt and dust. They will then inspect any stains (if needed) and choose the most appropriate cleaning chemical. Different professional stain removers will be used depending on the type of stain. We cannot guarantee that all stains will be lifted if they have gone deep into the fabric, but our technicians will do their best. Generally, the longer the stain has been there, the more difficult it will be to remove it.
Step 2: Cleaning carpets using professional hot water extraction machine
Our technician will thoroughly go over every bit of your carpet with the cleaning machine.
The machine injects water and cleaning solution deep into carpet cleaning fibres under pressure and collects accumulated soil, grime and dust. It then sucks up the cleaning solution and all the dirt in exactly the same way as a normal hoover. After just one pass, your carpet will be clean and almost dry, as the machine removes 95% of the water it uses.
Step 3: Stain protection (Scotchguard) – recommended for busy carpeted areas
If you have booked StainGuard protection, our operative will apply an invisible stain protection liquid to the carpets. This coating will make the carpet resistant to everyday soiling and both oil-based and water-based stains. It prevents the penetration of liquids without impacting your carpet’s colour or texture. Using stain protection keeps your carpets fresh for much longer and they will be a lot easier to clean in the future.
Step 4: Drying and ventilation
Your carpets will be slightly damp and usually need between 2 and 6 hours to dry. We recommend keeping the windows open to increase ventilation and speed up drying. The carpet technician may also decide to leave a fan to increase the airflow.
Dry cleaning method
Google Reviews
After researching a number of firms that advertise a Deep Clean service, Cleaning Express stood out as being the most comprehensive, professional, friendly and willing to understand the customer's needs and requirements and then went all out to achieve and go beyond expectation. The cleaning team arrived on time with a manager, all fully equipped and ready to tackle the task at hand. This task was a professional full house deep clean on a property we were seeking to move in to.As the team set about their work, the manager supervised and then checked the quality of that work and, on occasion, called one or more of the cleaning team back to a room or an area in a room to re-do an area that he was not satisfied with.We also retained through Cleaning Express a fabulous carpet cleaning service.I believe Cleaning Express are a quality business, providing value for money and have a passion to do the job properly, thoroughly and with a happy and friendly and professional disposition throughout.My wife and I and our family could not have been more impressed and happier. I highly recommend and commend Cleaning Express to anyone seeking a truly quality and good experience.
Charles G.
13:17 02 Apr 25
Outstanding Post-Renovation Cleaning Service!I recently hired this cleaning service for an industrial-grade post-renovation clean, including carpet steaming, and I couldn’t be happier with the results! I was initially hesitant, as the amount of dust and debris seemed overwhelming, but they exceeded all my expectations.Every inch of my 85sqm flat was left spotless, with incredible attention to detail. The carpet look brand new, and every surface gleams with perfection. Their professionalism, efficiency, and dedication to high standards truly impressed me.I highly recommend them to anyone in need of top-tier cleaning!
Jacqueline A.
13:41 18 Feb 25
Outstanding End of Tenancy Deep Cleaning Service!I recently hired Cleaning Express for an end of tenancy deep cleaning, and I am beyond impressed with the results! From the moment I reached out to inquire, their customer service was prompt, friendly, and professional. They offered a clear, detailed breakdown of what the service would include, which made me feel at ease from the start.The team arrived on time and got straight to work, transforming my apartment into a spotless, fresh space. They went above and beyond, ensuring every corner of the property was thoroughly cleaned—from the kitchen and bathrooms to the carpets and windows. The attention to detail was incredible, and they tackled even the most stubborn spots with ease.What truly stood out was their commitment to quality and customer satisfaction. I felt confident knowing I was in good hands, and they didn’t leave until everything was perfect. The apartment looked so good that I honestly didn’t want to move out! I also got my full deposit back, which was a huge relief.I highly recommend Cleaning Express for anyone in need of end of tenancy cleaning. Their service was efficient, thorough, and well worth every penny. I will definitely be using them again for any future cleaning needs!Thank you, Cleaning Express, for making my move-out experience so much easier and stress-free!
Christina K.
08:51 10 Dec 24
I booked a deep clean of my flat including steam clean of carpet. I was impressed with the service from start to finish. The office staff were helpful with the booking and taking detailed instructions.Galina who was the cleaner on the day was excellent -she did an incredibly thorough job, including managing to remove some stubborn stains and dirt. She left the flat looking transformed and exceptionally clean. Throughout, she was friendly and obliging. The carpet technician too was obliging and did a high standard professional job steam cleaning the carpet.
Mark L.
12:01 03 Apr 24
We booked an end of the tenancy cleaning and deep carpet clean for a house we own. They did a spectacular job. The booking process was very smooth and they were very punctual and thorough. We can't recommend them enough. Excellent service.
Laura L.
11:20 04 Dec 23
We booked a deep clean for a 2-bed 2-bath flat, with a steam clean of the carpets and upholstery. We are very happy with the results! The whole booking process was very smooth - the team was responsive and answered all my questions quickly. Lilia and Valentina did a fantastic job at cleaning the flat, they were friendly, on time and very efficient. Ralph also did a great job with the carpets. Highly recommend!! We were so pleased we’re now looking to book their regular cleaning service.
M M.
09:41 15 Jun 23
We arranged for an end of tenancy clean at a 2 bedroom, 2 bathroom flat we were renting. Vilma turned up on time and fully prepared for the day ahead. The results were amazing, the flat now looks fantastic. Vilma did an impressive job (along with Ralph who provided a professional carpet cleaning service).I can highly recommend using Cleaning Express.
Bonnie M.
11:28 04 May 23
The cleaner claimed that she showed up earlier than she did (checked time the keys were picked up with concierge office) and left 30 min early.There was dust under the rug (which was supposed to be cleaned, the area under the rug that is)The counter tops still had dirt on themSome cabinets had water streak lines and other grime left on itThe bathtub looks like it has been rinsed but not scrubbedMy partner and I had to go in and re-clean some areasNo supervisor came to check the clean at the end of the service. However customer service have explained that supervisors are available Monday to Friday mainly. They also offered a partial re-clean however since we are not able to go back into the property they were happy yo provide us with a partial refund. The company also suspended the cleaner for retraining. Bias for action on the customer service end.Based on the customer service I have rated them 4 stars.
Nick J.
15:10 28 Mar 22
NCCA certified carpet cleaners
We believe that better pay attracts and retains higher-quality carpet cleaning staff. As a Living Wage Employer we pay all our carpet cleaners the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £13.85/hour in London and our carpet cleaners typically receive a higher rate for carpet and upholstery cleaning work.
Follow the link above to receive your carpet cleaning service quote. Prices include VAT, administration fees, and cleaning materials (chemicals). Instant quote will only be available for domestic properties. Please call or email us if you are interested in commercial carpet cleaning service.
We accept all major credit and debit cards.
Frequently Asked Questions
How long does the carpet cleaning take?
Our carpet cleaning services generally take 20-40 minutes per room. Several factors affect this, such as the size of the carpeted area, the presence and severity of stains, and pre-treatment. We should be able to advise you of a rough time after we’ve inspected the room.
How long does the carpet take to dry?
It takes around 5 – 7 hours for the carpet to get fully dry after the cleaning.
What equipment do you use for the carpet clean?
We use the most advanced powerful Alltec Evolution machines for wet extraction carpet cleaning, using either Alltec or Prochem cleaning solutions. We can use Eco-Friendly chemicals for your cleaning as well.
Do I need to move furniture before the cleaning?
Our carpet cleaning technician will move light furniture to clean underneath, and will also put it back after cleaning. We recommend you remove small, fragile, or valuable items from the room to avoid any unnecessary breakages.
Do you take the carpet away?
No, we do not remove your carpet. Our carpet cleaner has everything necessary to complete the cleaning on site.
Can the carpet steam cleaning remove stains?
Hot water extraction cleaning does a decent job of removing carpet stains. However, we cannot guarantee that it’ll remove all stains, depending on the type, age, and size. Please let us know of any stains that require treatment when booking your carpet cleaning or upholstery cleaning services.
Can I request a quote over the phone?
We can offer you a quote for your carpet cleaning services by phone if you provide us with all the relevant information. Our customer service opening times are Monday to Friday, 9am to 5pm. Online quotes for domestic carpet cleaning services are available 24 hours a day. We might require a site visit for the commercial carpet cleaning services.
What happens if my carpets get damaged?
If an accident occurs, we will be able to take care of it. Our company is fully insured and cover cleaning / damage accidents.
Do I need to pay for the parking / CC / ULEZ charge?
We will need to drive to your property to bring all our equipment. As such, parking, congestion, and ULEZ charges will be added to your quote if they apply to your postcode and road. Of course, we will not charge parking if you can provide a permit or if there is free parking on site.
Will carpet cleaning help with odour removal?
Our carpet cleaning services are effective at removing stubborn odours from your carpet. Not only does the process remove the bacteria that causes bad smells, but our cleaning solutions smell great as well!
Areas we cover
Cleaning Express provides carpet cleaning services across London. Most of our customers are located in the following London boroughs. If you are for a carpet cleaning professional in London or any other borough please contact us to check availability in your area.
