100% SATISFACTION GUARANTEED
If you are not satisfied with our work we will come back and do a re-clean for free
FLEXIBLE DAYS & TIMES
We can work various days and times and often a on short notice. We also work weekends.
STAIN REMOVAL
Removal of common stains is included
CLEANING MATERIALS
Cleaning materials and equipment are included
LATEST TECHNOLOGY
We use professional carpet cleaning machines and quality detergents
Our London carpet cleaners have many years of experience in the cleaning industry, working for both residential and commercial clients including airports, hotels and universities. Cleaning Express is an associate member of NCCA (National Carpet Cleaners Association).
Our cleaners are fully trained to the highest industry standard through training courses to ensure we deliver an exceptional service. We use the most advanced powerful Alltec Evolution machines for wet extraction carpet cleaning, using either Alltec or Prochem cleaning solutions.
We also provide upholstery cleaning (chairs, sofas, arm-chairs), mattress cleaning or rug cleaning.
We are passionate about carpet & upholstery cleaning and providing a reliable service. As a family-owned independent business, we understand the value of family and spending time with each other. Cleaning Express is one of the highest-rated UK cleaning companies for a reason.
We care greatly about our customers, their homes and their families. We go above and beyond to ensure that our customer’s needs are always met!
Accreditations
We believe that better pay attracts and retains higher-quality staff. As a Living Wage Recognised Service Provider our customers in London have the option to pay their cleaners the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £10.85/hour in London and our carpet cleaners typically receive a higher rate for carpet and upholstery cleaning work.
Frequently Asked Questions
How long does the steam cleaning take?
This will depend on the condition of the carpet, if there are any stains which need to be removed, then it might take longer. Usually, it takes anywhere between 20 to 40 minutes per room.
How long does the carpet dry after the cleaning?
It takes around 5 – 7 hours for the carpet to get fully dry after the cleaning.
What equipment do you use for the steam clean?
We use the most advanced powerful Alltec Evolution machines for wet extraction carpet cleaning, using either Alltec or Prochem cleaning solutions. We can use Eco-Friendly chemicals for your cleaning as well.
Do I need to move furniture before the steam cleaning?
We can move light furniture around and put them back where we found them. We do advise to remove all small, fragile or valuable things for the insurance purposes, to make sure they are out of the way.
Can the steam cleaning remove stains?
Steam cleaning removes most of the stains; however, it cannot always be guaranteed and is dependent on the condition and the type of stain.
Can I request a quote over the phone?
We can provide quote over the phone if you provide all the relevant details. We might require a site visit for the commercial services.
What happens if the technician damages my carpet?
If an accident occurs, we will be able to take care of it. Our company is fully insured and cover cleaning / damage accidents.
Do I need to pay for the parking / CC / ULEZ charge?
Carpet technician will require available parking near the property. Parking charges are extra cost in case you will not be able to provide a parking permit or free parking near the property. Congestion and ULEZ charges are also applied if required within your post code.
