Bonnie M.
Bonnie M.
11:28 04 May 23
We arranged for an end of tenancy clean at a 2 bedroom, 2 bathroom flat we were renting. Vilma turned up on time and fully prepared for the day ahead. The results were amazing, the flat now looks fantastic. Vilma did an impressive job (along with Ralph who provided a professional carpet cleaning service).I can highly recommend using Cleaning Express.
Emily T.
Emily T.
22:55 17 Mar 23
We had Galina clean our apartment for a deep clean (end of tenancy) and we are thrilled with the results. She has done an amazing job and we will definitely look to use Cleaning Express in the future for more regular cleans. Thank you so much!
Judith F.
Judith F.
10:01 13 Feb 23
We have our regular cleaner, Natalia, who comes every week to clean our house. She is thorough and has great attention to detail. She is also extremely reliable, flexible and very friendly. I can highly recommend her. And when dealing with the agency, they also respond quickly and are super helpful.
Mhairi G.
Mhairi G.
21:16 28 Jan 23
I've been using Cleaning Express for a few years and have had a few different cleaners in that time, all great. Nataliia joined us about 9 months ago and has been brilliant - efficient, professional, easy to communicate with, and a lovely person to be around, which makes all the difference! Very happy with the service 😀
D T.
D T.
15:26 25 Jan 23
I would highly recommend this business.I had a deep clean for my 1 bed flat. Galina was amazing, she brought all the cleaning supplies and gave the flat a very thorough clean. The oven looked like new again. Very professional. I plan to continue using for my regular cleaning.
Kevin H.
Kevin H.
09:03 08 Nov 22
Our cleaner Maria did an amazing job! Freezer, oven, fridge all look brand new. The bathroom in particular was done very well. She even descaled the shower head and all the taps were looking better than when we moved in! Couldn't recommend more highly. Will be using them going forward!!!
Stephen B.
Stephen B.
10:29 20 Aug 22
We’ve been using Cleaning Express for about 18 months and have found all of the cleaners we’ve had to be of a very high standard. The most recent, Olena, is excellent and probably the best of them all. She’s very efficient and thorough and we couldn’t be happier with her. I would highly recommend.
Makayla S.
Makayla S.
05:39 09 Aug 22
The two cleaning people showed up on time, they were very polite and efficient. They did a deep clean on my house and it looks fantastic! I would definitely use this company again and highly recommend their work.
Victoria P.
Victoria P.
16:56 07 Aug 22
I would highly recommend this service! I needed a deep clean to be done for a move and I was able to book them with short notice. The cleaners showed up on time and did a great job. The prices are very reasonable and I would definitely use them again if needed. 10/10
Neha B.
Neha B.
08:57 05 Aug 22
My experience with the agency has been great. Very responsive and helpful in finding me the right fit.Coming on the cleaning experience. Kateryna comes from the agency for weekly cleaning at my place. Its been 3 weeks and I have been super impressed with her professionalism, efficiency and attitude. She is very very hard working and leave the house sparkling every time. Very happy and would highly recommend.
Daniella R.
Daniella R.
10:24 01 Aug 22
Great cleaning agency, always polite and professional. In particular, Ayla is an absolutely fantastic cleaner. She does an amazing job and is such a pleasure to have around. Very much recommend.
Antonio R.
Antonio R.
13:44 27 Jul 22
Just brilliant. Great cleaning services at very competitive prices.We needed a no hassle straight forward service and that is what we got.
Marinos M.
Marinos M.
16:43 22 Jul 22
Our cleaner Valentina is a true professional. Extremely reliable, courteous and hard working. Promptly reporting any issues that need addressing. Highly recommended!
Николай Л.
Николай Л.
15:54 20 Jul 22
Great service. You don't need to think about sorting out any issues with a cleaner, they do everything for you.Our current cleaner Mikhaiela is really attentive, responsible and hard-working.Highly recommended.
Verity R.
Verity R.
10:27 13 Jul 22
Maria does an excellent weekly clean for us. She has high standards, our flat looks fantastic, is always on time and even works around me if I am working from home without me asking so I have zero disturbance. On top of that she is a lovely person and a pleasure to work with!
John S.
John S.
07:12 12 Jul 22
Very good service, my cleaner Valentina does very good work and a thorough job. I would recommend this to anyone looking for a reliable cleaning service.
Jamal J.
Jamal J.
14:06 20 Jun 22
Many thanks to MARIA who has been cleaning our flat for nearly a year. She is very thorough, conscientious, and has great attention to detail. She is also a pleasure to work with. Thank you!
Valentina M.
Valentina M.
15:29 19 May 22
Kristina has been cleaning my flat for more than a year. I couldn't be happier with her! I've got pretty high standards for cleaning and she goes above and beyond to deliver on them. My flat always looks and smells very nice after she's done with it. She has great eye for detail. She even organizes my make up drawer, kitchen cupboards, clothes and fridge.Thank you so much Kristina for great work and for always being very kind and fun! 😊 Thank you also to the agency Cleaning Express for coordinating the cleaners and being responsive to emails etc.
N M.
N M.
12:57 11 Apr 22
We’ve been very happy with Diana at Cleaning Express; she’s trustworthy, always on time and consistently thorough. She’s the best cleaner we’ve had in years and Cleaning Express are always professional and a pleasure to deal with.
Sarah H.
Sarah H.
18:33 06 Apr 22
Gabriela and Viky have both been incredible and were so lucky to have met them through this service. Always kind, courteous, and thorough. Very grateful for your help! Highly recommended this service.
Lauren H.
Lauren H.
09:03 06 Apr 22
Super happy with the service and recently changed cleaner to Gabriela who we are very happy with. Goes above and beyond and cleans fridge and helps fold laundry without asking which is great as we work all day and have a young daughter. Ensuring that photos are moved to clean behind rather than just cleaning around things. Definitely trustworthy and friendly when I met her.
Isabelle M
Isabelle M
11:26 05 Apr 22
Diana performs an excellent weekly clean of our home. She is prompt, efficient, meticulous and works hard. We are very happy with the high quality of her service - our home is always spotless. She is by far the best cleaner we've had in London in a very long time. The admin team at Cleaning Express is also excellent. They are professional, quick to respond and helpful. We have gone through several cleaning agencies in London - none compare to Cleaning Express and Diana in terms of the service quality and value for money. Overall we are very happy and highly recommend Cleaning Express.
Tory H.
Tory H.
14:03 01 Apr 22
We are very happy with our cleaner Diana. As well doing an excellent and thorough job each time, her communication is great and she is easy to deal with. Would certainly recommend.
Nick J.
Nick J.
15:10 28 Mar 22
The cleaner claimed that she showed up earlier than she did (checked time the keys were picked up with concierge office) and left 30 min early.There was dust under the rug (which was supposed to be cleaned, the area under the rug that is)The counter tops still had dirt on themSome cabinets had water streak lines and other grime left on itThe bathtub looks like it has been rinsed but not scrubbedMy partner and I had to go in and re-clean some areasNo supervisor came to check the clean at the end of the service. However customer service have explained that supervisors are available Monday to Friday mainly. They also offered a partial re-clean however since we are not able to go back into the property they were happy yo provide us with a partial refund. The company also suspended the cleaner for retraining. Bias for action on the customer service end.Based on the customer service I have rated them 4 stars.
Sergio C.
Sergio C.
20:24 16 Mar 22
Ludmila - has been cleaning our flat for nearly 4 years now. She’s the best! She’s reliable, trustworthy always on time and always leaves our flat so beautiful. She takes so much pride in her work and she leaves our flat beautiful and warm with every weekly visit. I highly recommend her and Express Cleaning to anyone who asks about how tidy and clean our flat always is.Thank you Ludmila!
Molly M.
Molly M.
11:53 07 Mar 22
Ludmila from Cleaning Express is absolutely phenomenal. She is thorough and thoughtful in how she cleans the entire flat and in the little touches she leaves behind (plumped throw pillows and folded decorative blankets). I look forward to seeing my place after each time she comes and would recommend her services to anyone.
Rebecca S.
Rebecca S.
21:58 27 Feb 22
My cleaner, Moscovciuc Ludmila, was absolutely fantastic! Really hard worker, always left my house looking spotless. I could trust her with a spare key and leave her to it each time.The only reason I cancelled was the monthly service fee, which is super expensive for not much value-add. I'd rather more money went to Ludmilla than the company!
Judy B.
Judy B.
12:24 19 Nov 21
Madalina is an excellent cleaner. She does a great job, is a really pleasant person, and is on-time. I feel really fortunate that she's cleaning for me.
Joanne S.
Joanne S.
20:31 17 Nov 21
Aurelija does a thorough job and it’s always a delight to come home after she has been! She’s responsive to any specific cleaning needs and always does a good job! Very happy.
Rachel C.
Rachel C.
13:16 13 Nov 21
My cleaner is Alexandra - she is the best cleaner we have ever had. She uses her initiative and spends time on areas that require work rather than following the same schedule each week. Alexandra cleans our house as if it’s her own - she is amazing!
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