We aim to connect you with local cleaners for your Ilford office cleaning services to allow for flexibility within our schedules
Cleaning Express arranges full sickness and holiday cover to make sure you don’t miss a visit if your regular cleaner is off work
Our quotes are fully transparent, so you’ll only ever pay for the services you require, and you’ll always know exactly what you’re paying
Cleaning Express has a full public liability insurance policy, and we complete comprehensive background checks on all our cleaners
We aim to provide the best value for money for our office cleaning services in Ilford to ensure they’re as cost-effective as possible
Our regular office cleaning services Ilford cover all aspects of office cleaning, such as hoovering, emptying bins, cleaning kitchens and bathrooms, and much more. If you need any extras, we can arrange these on an ad-hoc basis. As with our standard services, we’ll provide you with a quote before any work so you’ll know exactly what you’re paying.
Cleaning Express has developed an in-house training policy for office cleaning in Ilford. We use this to build upon our cleaners’ existing knowledge of office cleaning. Doing so means our services are consistent and that you’ll always get the best quality possible, regardless of who is cleaning your office.
“Not only do the Cleaning Express team deliver an excellent and consistent service but their support team are amazing at dealing and following up on all issues that may come up.”
“Cleaning Express are very professional and always ensure that we are happy and kept up-to-date at all times!”
“We love Cleaning Express, high-quality service. Always available when we needed some extra help. Absolutely recommended.”
“The customer service is excellent. Any change in scheduling is reported in advance, they respond well to customer feedback, and use any suggestions made to improve their service.”
Will I have the same cleaner(s) every time?
We aim to allocate the same cleaner to carry out office cleaning for your premises. If your designated office cleaner falls sick, goes on a holiday or their circumstances change, we will inform you in advance and allocate you the next most suitable cleaner for your office.
Do you provide cleaning materials?
We will be able to provide cleaning materials and equipment upon request and subject to availability. We offer a range of office cleaning solutions and we can advise on what’s best for your space. We can also supply equipment, washroom consumables, antiviral disinfection, and carpet cleaning. Please add this to your requirements list and the team will be able to give you a quote.
Can we combine deep cleans with regular cleaning?
We offer office deep cleaning as a separate one-off service performed by a specially trained team. If you require it, you can just send us an email or give us a call and we will be happy to arrange the deep cleaning. If you require a bit of extra time for your regular cleaner to target some additional areas, we can book our cleaners in for longer sessions to ensure the proper and adequate maintenance of your office.
What does your insurance cover?
Our insurance covers damage caused by cleaners, theft by cleaners, key and lock replacement, and injury to cleaners under our £10 million insurance plan.
How long is the contract?
Our standard commercial services agreement is for a minimum of 1 year. We are sometimes able to accommodate rolling contracts.
Can you supply eco-friendly cleaning materials?
Cleaning Express encourages customers to use eco-friendly cleaning materials in line with our sustainability policy. We have established good relationship with quality suppliers of eco-friendly solutions for office cleaning, which are not only good for environment, but better for your staff and visitors too.
How are the payments made?
Most of our customers pay by Direct Debit. We also provide a credit account for our daily contract cleaning customers. We accept PayPal, credit and debit card payments for our one-off office cleaning services.
Can you provide a VAT invoice for office cleaning services?
Yes, we can provide a weekly or monthly VAT invoice depending on how often you pay. These can be emailed to you automatically if you pay by Direct Debit. All pricing offers we make are exclusive of VAT.
How are the quotes formed?
Our quotes are based on a few elements: the cleaners’ wage, our agency fee and whether you have chosen to add any extras (detergents, equipment, consumables etc.) The price you pay is per hour. Our commercial cleaners get at least London Living Wage. Our agency fee calculation is based on the number of hours per week, insurance and transport costs as well as any management of cleaning solutions and other extras. You can ask for more detail when placing your inquiry with us.
What is included in office cleaning?
Office cleaning typically includes mopping and hoovering floors, wiping down surfaces and door handles, and emptying bins. The cleaning tasks mainly depend on your business needs, so we are flexible with cleaning tasks you may require.
What is the notice period?
Our notice period for commercial services is 2 months.
How often should an office be professionaly cleaned?
An office should be cleaned at least once a week, but it is entirely dependent on the size of your office, the number of staff and your office environment. Some offices may need office cleaning once a week, twice a week and even daily.
Cleaning Express provides commercial cleaning services in Ilford and across London. If you are looking for office cleaning services in any other nearby area, please contact us to check availability.
