Housekeeping Services

We go beyond basic cleaning duties at Cleaning Express and are able to offer housekeeping services. Our staff will be able to fulfil a variety of duties including laundry, changing beds, organising clothes, shopping, basic help for the elderly and much more. Our housekeeping services are perfect for anyone who needs a little bit of extra help around the home.  We have set up our housekeeping team to be there for the people that don’t need a cleaner but do need someone to come in and help with a few errands. We know how busy life can be and our team is there for you! You take care of the important stuff, and we’ll take care of the chores.

What do our housekeeping services cover?

Our housekeeping services cover a wide range of chores that can ease the pressure and help you keep your home the way you like it. Our trained housekeepers can run errands, wash clothes, change beds, organise clothes, do some ironing for you or a bit of dusting and hoovering. Whatever you need our housekeeping team to do, they will do for it for you. Contact our admin team and they will be happy to introduce you to our full range of housekeeping tasks.

Who is in our housekeeping team?

Our housekeeping team are an amazing bunch of people! They are fully trained cleaners that never have an issue of doing a little extra for our customers. They will do any job you ask them to do and will do it with expertise. One of the most significant criteria we have when hiring anyone for our housekeeping team is that they firstly need to be very good at all the jobs you need them to do, and they also have to be extremely trustworthy. All of our cleaners and housekeepers are vetted and must take a test before they are taken in. We go the extra mile to get people who are outstanding at cleaning and and are trustworthy because we know how important both of these things are to our customers.

Housekeeping London

We are passionate about cleaning and providing a reliable housekeeping service. As a family-owned independent business, we understand the value of family and spending time with each other. Cleaning Express is one of the highest-rated UK cleaning companies for a reason.

We care greatly about our customers, their homes and their families. We go above and beyond to ensure that our customer’s needs are always met!

Google Reviews

Our cleaner Maria did an amazing job! Freezer, oven, fridge all look brand new. The bathroom in particular was done very well. She even descaled the shower head and all the taps were looking better than when we moved in! Couldn't recommend more highly. Will be using them going forward!!!
Kevin H.
Kevin H.
09:03 08 Nov 22
We’ve been using Cleaning Express for about 18 months and have found all of the cleaners we’ve had to be of a very high standard. The most recent, Olena, is excellent and probably the best of them all. She’s very efficient and thorough and we couldn’t be happier with her. I would highly recommend.
Stephen B.
Stephen B.
10:29 20 Aug 22
The two cleaning people showed up on time, they were very polite and efficient. They did a deep clean on my house and it looks fantastic! I would definitely use this company again and highly recommend their work.
Makayla S.
Makayla S.
05:39 09 Aug 22
I would highly recommend this service! I needed a deep clean to be done for a move and I was able to book them with short notice. The cleaners showed up on time and did a great job. The prices are very reasonable and I would definitely use them again if needed. 10/10
Victoria P.
Victoria P.
16:56 07 Aug 22
My experience with the agency has been great. Very responsive and helpful in finding me the right fit.Coming on the cleaning experience. Kateryna comes from the agency for weekly cleaning at my place. Its been 3 weeks and I have been super impressed with her professionalism, efficiency and attitude. She is very very hard working and leave the house sparkling every time. Very happy and would highly recommend.
Neha B.
Neha B.
08:57 05 Aug 22
Just brilliant. Great cleaning services at very competitive prices.We needed a no hassle straight forward service and that is what we got.
Antonio R.
Antonio R.
13:44 27 Jul 22
Our cleaner Valentina is a true professional. Extremely reliable, courteous and hard working. Promptly reporting any issues that need addressing. Highly recommended!
Marinos M.
Marinos M.
16:43 22 Jul 22
Great service. You don't need to think about sorting out any issues with a cleaner, they do everything for you.Our current cleaner Mikhaiela is really attentive, responsible and hard-working.Highly recommended.
Николай Л.
Николай Л.
15:54 20 Jul 22
Maria does an excellent weekly clean for us. She has high standards, our flat looks fantastic, is always on time and even works around me if I am working from home without me asking so I have zero disturbance. On top of that she is a lovely person and a pleasure to work with!
Verity R.
Verity R.
10:27 13 Jul 22
Very good service, my cleaner Valentina does very good work and a thorough job. I would recommend this to anyone looking for a reliable cleaning service.
John S.
John S.
07:12 12 Jul 22
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Accreditations

 
Cleaning Express Winner Business Awards
Checkatrade cleaning express
Domestic Cleaning Alliance
British Institute of Cleaning Science
London Living Wage Recognised Service Provider
We believe that better pay attracts and retains higher-quality housekeeping staff. As a Living Wage Recognised Service Provider we pay our housekeepers the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £11.95/hour in London. Some of our housekeepers achieve rates significantly above London Living Wage

Frequently Asked Questions

We do perform background check for all of our housekeepers. We interview each housekeeper individually, check their documents to confirm their identity and their right to work in the UK. We also collect references and proof of address. Each housekeeper has to pass our skills test and the trial cleaning session prior to working at our clients’ homes.

You are more than welcome to provide your own personalised tasks to your housekeeper, as long as the cleaning is performed within the given timeframe. Our housekeepers are flexible and take client’s prioritised tasks on board well.

You will usually have the same housekeeper attending your property all the time. If your regular housekeeper goes on holiday or is unwell, we will provide a replacement housekeeper for the time being.

It is entirely up to the client to be present during the cleaning or leave your housekeeper at the property alone.  You are more than welcome to pop out for the duration of the cleaning and come back to inspect it just before the cleaner leaves. We kindly ask customers not to follow cleaners around and observe social distancing.

Our payments are usually split in two parts. Your housekeeper gets paid directly by you each time she comes in, either in cash or bank transfer. Second part is the agency fee which is paid by a monthly direct debit.

We will take your feedback on board and will provide a replacement housekeeper to make sure that you are fully happy with the service.

We kindly ask to notify of any planned holidays, so that we can inform your cleaner accordingly. Our housekeeping service is regular, therefore your cleaner can still go to your property when you are away if necessary. Otherwise, you will be not charged cleaner’s wage during the missed session. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.

Yes, most of our customers leave keys to their housekeepers. All of our housekeepers are professional, fully vetted, trained and tested. We hold their documents on file and hold comprehensive £5m insurance for your peace of mind.

Areas we cover

Cleaning Express provides cleaning and housekeeping services to commercial and domestic customers across London. Most of our customers are located in the following London boroughs. If you are based in any other borough please contact us to check availability in your area.

  • Camden
  • City of London
  • Greenwich
  • Hackney
  • Haringey
  • Islington
  • Kensington & Chelsea
  • Barking & Dagenham
  • Bexley
  • Lambeth
  • Lewisham
  • Newham
  • Redbridge
  • Southwark
  • Tower Hamlets
  • Waltham Forest
  • Westminster
  • Havering
  • Bromley