Housekeeping Services

We go beyond basic cleaning duties at Cleaning Express and are able to offer housekeeping services. Our staff will be able to fulfil a variety of duties including laundry, changing beds, organising clothes, shopping, basic help for the elderly and much more. Our housekeeping services are perfect for anyone who needs a little bit of extra help around the home.  We have set up our housekeeping team to be there for the people that don’t need a cleaner but do need someone to come in and help with a few errands. We know how busy life can be and our team is there for you! You take care of the important stuff, and we’ll take care of the chores.

What do our housekeeping services cover?

Our housekeeping services cover a wide range of chores that can ease the pressure and help you keep your home the way you like it. Our trained housekeepers can run errands, wash clothes, change beds, organise clothes, do some ironing for you or a bit of dusting and hoovering. Whatever you need our housekeeping team to do, they will do for it for you. Contact our admin team and they will be happy to introduce you to our full range of housekeeping tasks.

Who is in our housekeeping team?

Our housekeeping team are an amazing bunch of people! They are fully trained cleaners that never have an issue of doing a little extra for our customers. They will do any job you ask them to do and will do it with expertise. One of the most significant criteria we have when hiring anyone for our housekeeping team is that they firstly need to be very good at all the jobs you need them to do, and they also have to be extremely trustworthy. All of our cleaners and housekeepers are vetted and must take a test before they are taken in. We go the extra mile to get people who are outstanding at cleaning and and are trustworthy because we know how important both of these things are to our customers.

Housekeeping London

We are passionate about cleaning and providing a reliable housekeeping service. As a family-owned independent business, we understand the value of family and spending time with each other. Cleaning Express is one of the highest-rated UK cleaning companies for a reason.

We care greatly about our customers, their homes and their families. We go above and beyond to ensure that our customer’s needs are always met!

Google Reviews

Had the lovely Vilma come and do a deep clean on my flat and it is now immaculate! I've been unwell and work long hours so the flat hasn't been looked after like it should, but it now looks cleaner than it ever has!! She was also so kind, polite and thoughtful. Thank you Vilma, you have made such a change to my life you don't know xx
Sara C.
Sara C.
13:28 04 Nov 23
I used Cleaning Express for an end of tenancy clean.Vilma and Nadhir attended and were exceptional. I let them in, in the morning and returned to a spotless flat in the afternoon. They did a thorough job and I couldn't be happier. Definitely will use Cleaning Express again.
Lily L.
Lily L.
21:18 30 Oct 23
Booked the end of tenancy clean with Cleaning Express after our tenants left the house in a very messy state.Very happy with the service Cleaning Express provided. Professional, efficient, friendly. It is worth every penny. The property and appliances are squeaky clean. Highly recommended. Will be using the service again. Thank you
Lina H.
Lina H.
08:30 27 Oct 23
I’ve used cleaning express the last 2 years, as a company they’ve been great, and Maria has been fantastic - always right on time, never missed a session, an overall lovely person and leaves my apartment spotless every time. Wouldn’t hesitate to recommend
Jacob H
Jacob H
08:20 17 Oct 23
Iryna has been cleaning our house for about 6 months now and she does a really good thorough job. She is friendly, on time and reliable. We are really happy to have found her.
michelle W.
michelle W.
21:39 13 Oct 23
We booked an end of tenancy clean for our flat and were really happy with the service we received. Nadiia, our cleaner, did a fantastic job and we would definitely recommend her and Cleaning Express.
Anna G.
Anna G.
08:52 13 Oct 23
Very happy with the service provided and the cleaner they sent. The initial booking was very easy and hassle free. Cleaner was always on time, and really did excellent work, down to folding the loo roll end to a triangle like in a hotel :). Can recommend Cleaning Express.
Linda V.
Linda V.
14:14 26 Sep 23
We have had Olha come over for a regular cleaning every fortnight for the past year. We cannot express just how good the results are every time. Big thanks to Olha.Personally, I would definitely recommend this service and Olha as a professional.
Anton G.
Anton G.
11:28 23 Sep 23
We are very happy with the services of Svetlana who has been our cleaner for the last 6 months. She is punctual, does a very thorough job and is very personable.
Dimitris
Dimitris
15:31 11 Sep 23
I used this service for almost two years. The housekeeper they "assigned" to me, Adriana, is nothing short of brilliant. She was fun to have around, loved playing with my dogs and she always left our flat sparkling clean. My favorite day of the week is when she would come. She's kind, good natured and just excellent at her profession. It only took her 1 clean to understand our cleaning preferences and she was very very efficient. We are discontinuing this service because we're moving houses to a location that Cleaning Express doesn't service. If I could have I would have taken Adriana with me.
Johnna P.
Johnna P.
15:07 05 Sep 23
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Accreditations

 
Cleaning Express Winner Business Awards
Domestic Cleaning Alliance
British Institute of Cleaning Science
london living wage employer
We believe that better pay attracts and retains higher-quality housekeeping staff. As a Living Wage Recognised Service Provider we pay our housekeepers the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £13.15/hour in London. Some of our housekeepers achieve rates significantly above London Living Wage

Frequently Asked Questions

We do perform background check for all of our housekeepers. We interview each housekeeper individually, check their documents to confirm their identity and their right to work in the UK. We also collect references and proof of address. Each housekeeper has to pass our skills test and the trial cleaning session prior to working at our clients’ homes.

You are more than welcome to provide your own personalised tasks to your housekeeper, as long as the cleaning is performed within the given timeframe. Our housekeepers are flexible and take client’s prioritised tasks on board well.

You will usually have the same housekeeper attending your property all the time. If your regular housekeeper goes on holiday or is unwell, we will provide a replacement housekeeper for the time being.

It is entirely up to the client to be present during the cleaning or leave your housekeeper at the property alone.  You are more than welcome to pop out for the duration of the cleaning and come back to inspect it just before the cleaner leaves. We kindly ask customers not to follow cleaners around and observe social distancing.

Our payments are usually split in two parts. Your housekeeper gets paid directly by you each time she comes in, either in cash or bank transfer. Second part is the agency fee which is paid by a monthly direct debit.

We will take your feedback on board and will provide a replacement housekeeper to make sure that you are fully happy with the service.

We kindly ask to notify of any planned holidays, so that we can inform your cleaner accordingly. Our housekeeping service is regular, therefore your cleaner can still go to your property when you are away if necessary. Otherwise, you will be not charged cleaner’s wage during the missed session. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.

Yes, most of our customers leave keys to their housekeepers. All of our housekeepers are professional, fully vetted, trained and tested. We hold their documents on file and hold comprehensive £5m insurance for your peace of mind.

Areas we cover

Cleaning Express provides cleaning and housekeeping services to commercial and domestic customers across London. Most of our customers are located in the following London boroughs. If you are based in any other borough please contact us to check availability in your area.

  • Camden
  • City of London
  • Greenwich
  • Hackney
  • Haringey
  • Islington
  • Kensington & Chelsea
  • Barking & Dagenham
  • Bexley
  • Lambeth
  • Lewisham
  • Newham
  • Redbridge
  • Southwark
  • Tower Hamlets
  • Waltham Forest
  • Westminster
  • Havering
  • Bromley
areas we cover in london