Camden
Opening hours: Monday to Friday, 9am to 5pm
We go beyond basic cleaning duties at Cleaning Express and are able to offer housekeeping services. Our staff will be able to fulfil a variety of duties including laundry, changing beds, organising clothes, shopping, basic help for the elderly and much more. Our housekeeping services are perfect for anyone who needs a little bit of extra help around the home. We have set up our housekeeping team to be there for the people that don’t need a cleaner but do need someone to come in and help with a few errands. We know how busy life can be and our team is there for you! You take care of the important stuff, and we’ll take care of the chores.
Housekeeping London
We are passionate about cleaning and providing a reliable housekeeping service. As a family-owned independent business, we understand the value of family and spending time with each other. Cleaning Express is one of the highest-rated UK cleaning companies for a reason.
We care greatly about our customers, their homes and their families. We go above and beyond to ensure that our customer’s needs are always met!
Google Reviews
We arranged for an end of tenancy clean at a 2 bedroom, 2 bathroom flat we were renting. Vilma turned up on time and fully prepared for the day ahead. The results were amazing, the flat now looks fantastic. Vilma did an impressive job (along with Ralph who provided a professional carpet cleaning service).I can highly recommend using Cleaning Express.
Bonnie M.
11:28 04 May 23
We had Galina clean our apartment for a deep clean (end of tenancy) and we are thrilled with the results. She has done an amazing job and we will definitely look to use Cleaning Express in the future for more regular cleans. Thank you so much!
Emily T.
22:55 17 Mar 23
We have our regular cleaner, Natalia, who comes every week to clean our house. She is thorough and has great attention to detail. She is also extremely reliable, flexible and very friendly. I can highly recommend her. And when dealing with the agency, they also respond quickly and are super helpful.
Judith F.
10:01 13 Feb 23
I've been using Cleaning Express for a few years and have had a few different cleaners in that time, all great. Nataliia joined us about 9 months ago and has been brilliant - efficient, professional, easy to communicate with, and a lovely person to be around, which makes all the difference! Very happy with the service 😀
Mhairi G.
21:16 28 Jan 23
I would highly recommend this business.I had a deep clean for my 1 bed flat. Galina was amazing, she brought all the cleaning supplies and gave the flat a very thorough clean. The oven looked like new again. Very professional. I plan to continue using for my regular cleaning.
D T.
15:26 25 Jan 23
Our cleaner Maria did an amazing job! Freezer, oven, fridge all look brand new. The bathroom in particular was done very well. She even descaled the shower head and all the taps were looking better than when we moved in! Couldn't recommend more highly. Will be using them going forward!!!
Kevin H.
09:03 08 Nov 22
We’ve been using Cleaning Express for about 18 months and have found all of the cleaners we’ve had to be of a very high standard. The most recent, Olena, is excellent and probably the best of them all. She’s very efficient and thorough and we couldn’t be happier with her. I would highly recommend.
Stephen B.
10:29 20 Aug 22
The two cleaning people showed up on time, they were very polite and efficient. They did a deep clean on my house and it looks fantastic! I would definitely use this company again and highly recommend their work.
Makayla S.
05:39 09 Aug 22
I would highly recommend this service! I needed a deep clean to be done for a move and I was able to book them with short notice. The cleaners showed up on time and did a great job. The prices are very reasonable and I would definitely use them again if needed. 10/10
Victoria P.
16:56 07 Aug 22
My experience with the agency has been great. Very responsive and helpful in finding me the right fit.Coming on the cleaning experience. Kateryna comes from the agency for weekly cleaning at my place. Its been 3 weeks and I have been super impressed with her professionalism, efficiency and attitude. She is very very hard working and leave the house sparkling every time. Very happy and would highly recommend.
Neha B.
08:57 05 Aug 22
Accreditations
We believe that better pay attracts and retains higher-quality housekeeping staff. As a Living Wage Recognised Service Provider we pay our housekeepers the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £11.95/hour in London. Some of our housekeepers achieve rates significantly above London Living Wage
Frequently Asked Questions
Do you do background check on your housekeeper?
We do perform background check for all of our housekeepers. We interview each housekeeper individually, check their documents to confirm their identity and their right to work in the UK. We also collect references and proof of address. Each housekeeper has to pass our skills test and the trial cleaning session prior to working at our clients’ homes.
Can I give housekeeper my preferred cleaning tasks?
You are more than welcome to provide your own personalised tasks to your housekeeper, as long as the cleaning is performed within the given timeframe. Our housekeepers are flexible and take client’s prioritised tasks on board well.
Will I have the same housekeeper each time?
You will usually have the same housekeeper attending your property all the time. If your regular housekeeper goes on holiday or is unwell, we will provide a replacement housekeeper for the time being.
Can I leave housekeeper alone in my house?
It is entirely up to the client to be present during the cleaning or leave your housekeeper at the property alone. You are more than welcome to pop out for the duration of the cleaning and come back to inspect it just before the cleaner leaves. We kindly ask customers not to follow cleaners around and observe social distancing.
How does the payment work?
Our payments are usually split in two parts. Your housekeeper gets paid directly by you each time she comes in, either in cash or bank transfer. Second part is the agency fee which is paid by a monthly direct debit.
What if I don’t like my housekeeper?
We will take your feedback on board and will provide a replacement housekeeper to make sure that you are fully happy with the service.
What if I am going on holiday or my housekeeper is ill?
We kindly ask to notify of any planned holidays, so that we can inform your cleaner accordingly. Our housekeeping service is regular, therefore your cleaner can still go to your property when you are away if necessary. Otherwise, you will be not charged cleaner’s wage during the missed session. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.
Can I trust my housekeeper with my key?
Yes, most of our customers leave keys to their housekeepers. All of our housekeepers are professional, fully vetted, trained and tested. We hold their documents on file and hold comprehensive £5m insurance for your peace of mind.