Camden
We go beyond basic cleaning duties at Cleaning Express and are able to offer housekeeping services. Most of our staff will be able to fulfil a variety of duties including laundry, changing beds, organising clothes, shopping, basic help for the elderly and much more. Our housekeeping services are perfect for anyone who needs a little bit of extra help around the home. We have set up our housekeeping team to be there for the people that don’t need a cleaner but do need someone to come in and help with a few errands. We know how busy life can be and our team is there for you! You take care of the important stuff, and we’ll take care of the chores.
Housekeeping London
We are passionate about cleaning and providing a reliable service. As a family-owned independent business, we understand the value of family and spending time with each other. Cleaning Express is one of the highest-rated UK cleaning companies for a reason.
We care greatly about our customers, their homes and their families. We go above and beyond to ensure that our customer’s needs are always met!
Google Reviews
Cleaning Express have very reliable, friendly and professional staff. Our cleaner Jana is a fantastic cleaner: she is very efficient, thorough, proactive and cleans to a very high standard. I would thoroughly recommend both her and Cleaning Express.
Virginia F.
20:19 07 Apr 21
It is rare in this day and age for a company to focus so much on customer service as well as maintaining a perfect level of service. Cleaning Express has smashed both of them. They could and should write a book on their success and methods for the whole corporate world to read and follow.Dealing with a nightmare landlord, Cleaning Express went beyond the call of duty to help and address items with speed and professionalism. They didn't ask for anything in return. It could have been due to never experiencing such great service, but honestly it was emotional.To say I recommend these guys for your cleaning needs will be an understatement. I have never had such a thorough cleaning service, but the aftercare and process throughout your booking, flawless!!Thank you to Liliya for her amazing support and work. Keep it up!!
Alex P.
10:35 04 Mar 21
Both my wife and I are happy of the work done by Kristina.She is very precise, efficient, pro-active and a pleasant person to talk to during a coffee break. We are very pleased to have found Cleaning Express and in particular Kristina our housekeeper.
Tom W.
17:33 28 Feb 21
Very happy with the services we have received, especially Ayla who is great. She is reliable, professional, friendly, and even does extras for us like cleaning the oven! We are very pleased! thank you
David B
16:04 27 Feb 21
Great company and great value, specially Raluca!!! she has been cleaning our clinic for almost a year. She is great at organising herself, as she always works around us to be able to finish the job on time. Never complaint about anything and always with a big smile, also she is very professional, not only because her work is perfect, also because she is always 5 minutes earlier. I highly recommend her service!
Fernando M.
14:21 25 Feb 21
I used Cleaning Express to clean my flat at the end of my tenancy. Natalia did a fantastic job of cleaning my flat; I could not have been happier with the service.Very simple process from enquiry through to booking and cleaning, would highly recommend.
Lee M.
10:45 23 Feb 21
We have booked a deep clean for our house and they have fitted us next day. Natalia and Lilia were the best cleaners we had in a very long time! They were professionals, friendly and more importantly took pride in their work and made sure the house was left spotless. Will defintely use again!
raphael F.
11:02 05 Feb 21
Natalia was brilliant as a professional. Did a through job of cleaning the flat and was friendly and hard working. I am extremely pleased with the results.
dimitris T.
18:14 28 Jan 21
Raluca is great. She's always hard-working, friendly and accommodating.
David J.
10:06 27 Jan 21
Raluca is courteous, thorough, and adaptable, a real hard worker. In her absence the company have always provided me with a replacement. I am happy to recommend them.
John B.
11:32 13 Jan 21
Raluca is lovely and always does a fantastic job. Reliable, trustworthy and incredibly thorough. Would recommend to anyone.
Natalie H.
13:09 02 Jan 21
Love the fact that these guys pay cleaners the LLW and holidays. We have had Jana clean weekly and she is excellent! Always on time or texts to say she's running late. Very capable and diligent in her cleaning... we didn't even know that the cooker hood was clear glass it had always been so dirty!
Paul R.
18:31 02 Dec 20
Have been using Cleaning-Express for years after a LOT of shopping around and firing many sub-standard agencies. I really like the fact that (i) they listen to what I want (good language skills, great ironing), (ii) keep me fully informed if there are any issues (hey - stuff happens) and (iii) always provide a really great service. Inga who works for us now is just awesome. Fast, efficient and effective. It would be fabulous if she had more availability!
Leon van H.
07:56 01 Dec 20
Have been using Clening-Express for years after a LOT of shopping around and firing many sub-standard agencies. I really like the fact that (i) they listen to what I want (good language skills, great ironing), (ii) keep me fully informed if there are any issues (hey - stuff happens) and (iii) always provide a really great service. Inga who works for us now is just awesome. Fast, efficient and effective. It would be fabulous if she had more availability!
Leon van H.
13:39 27 Nov 20
If I could do more than 5 stars I definitely would! Tatiana is absolutely fantastic! She is quick, detailed, always on time and extremely reliable. I have three little kids and just having her around weekly takes a great amount pressure off my shoulder. She knows exactly what to do to make sure that I am set up for the week and ensures that the flat is tidy and sparkling clean.I can only recommend her to anyone looking for a great cleaner.
V S.
08:29 26 Nov 20
Very happy with the service. Our cleaner Ruxanda always makes sure to go the extra mile to keep everything clean and tidy. Thank you! 🥰
Katerina K.
20:39 19 Nov 20
Hi, my cleaner Ludmila from cleaning express does a fantastic job, she is always on time, efficiently manages all the cleaning work required. She always is great at ironing and always leaves my home feeling fresh and thoroughly cleaned.I would highly recommend cleaning express who provide great, reliable customer service.
Keshal P.
10:49 07 Nov 20
Cristina is our cleaner and is AMAZING! So fast and efficient and always on time. Thank you so much x
Valene C.
21:16 05 Nov 20
Cleaning Express have been great!They do a great job and communication with the team is really good. Would certainly recommend them!
Katie S.
09:25 02 Nov 20
Aga is a fantastic cleaner! She is like a member of the family and we love having her over every week. Not only is she easy to work with and a friend but she does a really good job with attention to detail. As working parents, our lives are made easier because of Aga.
Tripty A.
18:35 28 Oct 20
Cleaning Express are great company to deal with. Olga our cleaner is the best cleaner we have had . Does great job in short time frame the place is always left immaculate.
gareth J.
14:38 27 Oct 20
We have used their services for a while, and Cristina has come over on a weekly basis to do a fantastic job. She's always on time and does a thorough professional job. Would recommend to others
Ian H.
09:37 23 Oct 20
We are very pleased with our current cleaner - Inga. She cleans everything very well, is precise and manages to do everything on time.Thank you Inga!
Ivan L.
14:38 22 Oct 20
Tatyana does a great job cleaning our house. She’s very professional & I’d highly recommend her.
Lisa B.
19:52 06 Oct 20
Superb end of tenancy clean to large three bed flat. Quality of clean far exceeded expectations and surpassed work of other London-based cleaners commissioned following past flat moves. Would not hesitate to use Cleaning Express again. Many thanks!
Joe M.
18:00 13 Aug 20
Ilona has been coming to my house weekly. She does an incredible job. Very efficient company to deal with. Definitely recommend.
Danielle D
15:52 09 Aug 20
Tatiana did an absolutely incredible job on my end of tenancy cleaning. Incredibly professional and thorough. Wouldn't hesitate to recommend to anyone.
Laura V.
08:34 01 Aug 20
We've been using Cleaning Express for 1.5 years and we're super happy. Our cleaner Raluca comes 3 times a week and is very professional and friendly. Whenever she's on holidays they send us another cleaner, which is great!
Jonas B.
10:30 22 Jul 20
Very very happy with Cleaning express as a company and Raluca has been amazing. She is reliable, always on time and does an excellent job each week. We highly recommend the company and Raluca.
ianswebb
16:14 10 Jul 20
Update: Cleaning Express needed to switch us from Natalia to Ina (unavoidable circumstances) and Ina is equally fabulous.~~~I am so happy. Natalia does such a fantastic job on our house, her attention to detail is really appreciated. Thank you!
Chris A.
10:46 01 Jun 20
Natalia did an amazing job for us. We arranged the end-of-tenancy cleaning. Our studio looked perfect after the cleaning. Speaking with office stuff was a pleasure too.
Alexander P.
20:13 02 May 20
Galina did fantastic work for our out-of tenancy clean and we have got our entire deposit back in full! Nadir and Galina were both punctual and polite.After another cleaning company have let us down, Cleaning Express managed to arrange cleaning on very short notice and for a competitive price. Thank you!
Elena D.
10:50 12 Apr 20
I am so happy. Natalia does such a fantastic job on our house, her attention to detail is really appreciated. Thank you!
Chris A.
18:40 13 Mar 20
Excellent service from booking right through to completing the clean. I arranged an After-Builders clean. It was all booked very efficiently by Sasha, then re-booked to accommodate my delays really efficiently. On the day, Natalia and Nadir arrived promptly and we discussed everything that needed doing. They then worked tirelessly to leave my flat absolutely spotless. Plus, they were both friendly and made me very comfortable to have in my home. Highly recommended.
Adam P.
18:54 27 Feb 20
Victoria has been cleaning for use for several months now. She's reliable and does an excellent job for us. We have a two bedroom flat and she does a great job staying on top of all the work. We were using other cleaning companies. who are bigger and do more advertising, but continually messed us around with a different cleaner each week. We are so pleased to have switched to Cleaning Express. There customer service has been excellent and there has never been a problem with payments. Victoria is polite and courteous. She always takes her shoes off, messages me with requests to replace cleaning products and although it's rare for one of us to be home when she's in, it's never a problem if we are. She just cracks on with the work to be done. I'd highly recommend them to anyone looking for a residential cleaner.
Portia S.
10:54 25 Feb 20
We wish we knew about Cleaning Express earlier!Natalia has been doing an excellent job in cleaning our house since October 2019. She is reliable, committed and always on time. We also appreciate the communication with the agency from day one and their commitment to fair pay through the London Living Wage, which we fully endorse. Thank you!
Paola D.
10:10 13 Jan 20
Tatiana is wonderful. She always leaves the house perfectly clean, and adds small personal touches that really make a difference. Thanks Tatiana!
Laura-Jayne C
08:40 10 Nov 19
We would like to praise our cleaner, Doina for all her hard work, its always amazing coming home to such a clean and tidy home. She manages to do so much in just a few hours is incredibly professional and clearly really cares about her work, adding in all the little extra touches that brings the service to such a high standard. Cleaning Express have always been very efficient and friendly in all the communication I have had with them and I would not hesitate to recommend them to anyone!
Cherie M.
15:13 26 Oct 19
Fabulous cleaning company. I always get the same cleaner (Andreea) and she is amazing. She clearly really cares about doing a good job and is a lovely person. I can't recommend this company enough.
kloii .
17:34 25 Oct 19
We have been with cleaning express for over two years now and we have had lots of lovely cleaners who always do such a great job.. despite this being a difficult venue to clean! Thank you Nina and cleaning express!
The Oiler B.
13:52 23 Oct 19
Rita has been cleaning our flat for a few years now. She’s amazing ! Always does a brilliant job, never cancels. Would highly recommend
James K.
18:00 17 Oct 19
So far one of the best cleaning service I had in London. They take care of their clients, they are very precise and the cleaner they send to my apartment every week is lovely and absolutely professional. Well deserved 5 stars
Emanuele Di B.
16:33 19 Sep 19
Other Services
Accreditations
We believe that better pay attracts and retains higher-quality staff. As a Living Wage Recognised Service Provider our customers in London have the option to pay their cleaners the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £10.85/hour in London. Please let us know if you would like to take this option.
Frequently Asked Questions
Do you do background check on your housekeeper?
We do perform background check for all of our housekeepers. We interview each housekeeper individually, check their documents to confirm their identity and their right to work in the UK. We also collect references and proof of address. Each housekeeper has to pass our skills test and the trial cleaning session prior to working at our clients’ homes.
Can I give housekeeper my preferred cleaning tasks?
You are more than welcome to provide your own personalised tasks to your housekeeper, as long as the cleaning is performed within the given timeframe. Our housekeepers are flexible and take client’s prioritised tasks on board well.
Will I have the same housekeeper each time?
You will usually have the same housekeeper attending your property all the time. If your regular housekeeper goes on holiday or is unwell, we will provide a replacement housekeeper for the time being.
Can I leave housekeeper alone in my house?
It is entirely up to the client to be present during the cleaning or leave your housekeeper at the property alone. You are more than welcome to pop out for the duration of the cleaning and come back to inspect it just before the cleaner leaves. We kindly ask customers not to follow cleaners around and observe social distancing.
How does the payment work?
Our payments are usually split in two parts. Your cleaner gets paid directly by you each time she comes in, either in cash or bank transfer. Second part is the agency fee which is paid by a monthly direct debit.
What if I don’t like my housekeeper?
We will take your feedback on board and will provide a replacement housekeeper to make sure that you are fully happy with the service.
What if I am going on holiday or my housekeeper is ill?
We kindly ask to notify of any planned holidays, so that we can inform your cleaner accordingly. Our housekeeping service is regular, therefore your cleaner can still go to your property when you are away if necessary. Otherwise, you will be not charged cleaner’s wage during the missed session. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.
Can I trust my housekeeper with my key?
Yes, most of our customers leave keys to their housekeepers. All of our housekeepers are professional, fully vetted, trained and tested. We hold their documents on file and hold comprehensive £5m insurance for your peace of mind.
