Housekeeping Services

We go beyond basic cleaning duties at Cleaning Express and are able to offer housekeeping services. Our staff will be able to fulfil a variety of duties including laundry, changing beds, organising clothes, shopping, basic help for the elderly and much more. Our housekeeping services are perfect for anyone who needs a little bit of extra help around the home.  We have set up our housekeeping team to be there for the people that don’t need a cleaner but do need someone to come in and help with a few errands. We know how busy life can be and our team is there for you! You take care of the important stuff, and we’ll take care of the chores.

What do our housekeeping services cover?

Our housekeeping services cover a wide range of chores that can ease the pressure and help you keep your home the way you like it. Our trained housekeepers can run errands, wash clothes, change beds, organise clothes, do some ironing for you or a bit of dusting and hoovering. Whatever you need our housekeeping team to do, they will do for it for you. Contact our admin team and they will be happy to introduce you to our full range of housekeeping tasks.

Who is in our housekeeping team?

Our housekeeping team are an amazing bunch of people! They are fully trained cleaners that never have an issue of doing a little extra for our customers. They will do any job you ask them to do and will do it with expertise. One of the most significant criteria we have when hiring anyone for our housekeeping team is that they firstly need to be very good at all the jobs you need them to do, and they also have to be extremely trustworthy. All of our cleaners and housekeepers are vetted and must take a test before they are taken in. We go the extra mile to get people who are outstanding at cleaning and and are trustworthy because we know how important both of these things are to our customers.

Housekeeping London

We are passionate about cleaning and providing a reliable housekeeping service. As a family-owned independent business, we understand the value of family and spending time with each other. Cleaning Express is one of the highest-rated UK cleaning companies for a reason.

We care greatly about our customers, their homes and their families. We go above and beyond to ensure that our customer’s needs are always met!

Google Reviews

It was very easy to arrange a deep clean of our flat with cleaning express. Their customer support talked us through all the options and was able to book a day that was highly convenient the following week, so very efficient. The cleaner Liubov arrived bang on time and did a brilliant job. The place looks so much better and it is such a relief to have all the challenging areas spotless again. Our oven and bath/shower look spectacular. Would happily recommend cleaning express and Liubov to others
Sam W.
Sam W.
11:55 26 Apr 24
Cleaning Express provided us with a wonderful housekeeper. Not only does she get the job done, but she is also very thorough and leaves the flat spotless. I would definitely recommend Cleaning Express, it is the best cleaning service we have ever had so far!
Emeline B.
Emeline B.
10:41 24 Apr 24
Honestly one of the best cleaning services I've ever used! She was extremely thorough, my house was left spotless. Honestly couldn't fault a single thing! Will definitely use them again, highly highly recommend their service :)
Stella
Stella
16:02 10 Apr 24
I booked a deep clean of my flat including steam clean of carpet. I was impressed with the service from start to finish. The office staff were helpful with the booking and taking detailed instructions.Galina who was the cleaner on the day was excellent -she did an incredibly thorough job, including managing to remove some stubborn stains and dirt. She left the flat looking transformed and exceptionally clean. Throughout, she was friendly and obliging. The carpet technician too was obliging and did a high standard professional job steam cleaning the carpet.
Mark L.
Mark L.
12:01 03 Apr 24
Svitlana Dashkevych is an amazing professional cleaner who always goes the extra mile. She doesn’t miss a spot and always finds ways to do a little more than you’d expect, making our home look incredible. Her eye for detail makes all the difference. I highly recommend her if you want someone who really cares about making your place shine!
Laura A.
Laura A.
11:16 29 Mar 24
I used Cleaning Express for an end of tenancy clean of my flat. Nadir and Wilma did a fantastic job, leaving the place spotless and paying attention to all the small details like the insides of radiators, the tops of cupboards etc. They were also nice people to chat with. Highly recommended!
Kevin
Kevin
14:05 23 Mar 24
It’s like stopping in a hotel when we come in after Svitlana has been in. Everything is immaculate. The bed making is amazing. She also looks for things to do that I wouldn’t think of, including cleaning under the bed ⭐️⭐️⭐️⭐️⭐️
Charlotte O.
Charlotte O.
12:24 21 Mar 24
We had a great experience with Lilia. She deep cleaned our flat all day earlier this week, and even did an extra hour for no extra charge! She was absolutely lovely and did a very thorough job. We would definitely use her and Cleaning Express again
Ellie D.
Ellie D.
09:04 18 Mar 24
Nadiia was very professional and respectful. Even with the language barrier, this did not stop her from doing an incredible job - she left our place spotless. Would definitely be using their services again and highly recommend it to others.
Brlvk 1.
Brlvk 1.
10:09 08 Mar 24
Been using Cleaning Express for over six months now and every clean has been great. They have been flexible for when we need to reschedule and make changes.Currently Mikhaiela is cleaning our flat and has been doing a wonderful job. She is diligent, friendly and always on time. This week Mikhaiela also ironed a load of shirts for me and did a fantastic job.
Thomas H.
Thomas H.
13:22 05 Mar 24
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Accreditations

 
Cleaning Express Winner Business Awards
Domestic Cleaning Alliance
British Institute of Cleaning Science
london living wage employer
We believe that better pay attracts and retains higher-quality housekeeping staff. As a Living Wage Recognised Service Provider we pay our housekeepers the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £13.15/hour in London. Some of our housekeepers achieve rates significantly above London Living Wage

Frequently Asked Questions

We do perform background check for all of our housekeepers. We interview each housekeeper individually, check their documents to confirm their identity and their right to work in the UK. We also collect references and proof of address. Each housekeeper has to pass our skills test and the trial cleaning session prior to working at our clients’ homes.

You are more than welcome to provide your own personalised tasks to your housekeeper, as long as the cleaning is performed within the given timeframe. Our housekeepers are flexible and take client’s prioritised tasks on board well.

You will usually have the same housekeeper attending your property all the time. If your regular housekeeper goes on holiday or is unwell, we will provide a replacement housekeeper for the time being.

It is entirely up to the client to be present during the cleaning or leave your housekeeper at the property alone.  You are more than welcome to pop out for the duration of the cleaning and come back to inspect it just before the cleaner leaves. We kindly ask customers not to follow cleaners around and observe social distancing.

Our payments are usually split in two parts. Your housekeeper gets paid directly by you each time she comes in, either in cash or bank transfer. Second part is the agency fee which is paid by a monthly direct debit.

We will take your feedback on board and will provide a replacement housekeeper to make sure that you are fully happy with the service.

We kindly ask to notify of any planned holidays, so that we can inform your cleaner accordingly. Our housekeeping service is regular, therefore your cleaner can still go to your property when you are away if necessary. Otherwise, you will be not charged cleaner’s wage during the missed session. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.

Yes, most of our customers leave keys to their housekeepers. All of our housekeepers are professional, fully vetted, trained and tested. We hold their documents on file and hold comprehensive £5m insurance for your peace of mind.

Areas we cover

Cleaning Express provides cleaning services to commercial and domestic customers across London. Most of our customers are located in the following London boroughs. If you are for cleaning services in London in any other borough please contact us to check availability in your area.

areas we cover in london