Book professional cleaners in Richmond
From only £18.95/hour
1. Book Your Cleaner
Complete our booking form online (24/7) or call the office (business hours)
Our Domestic Cleaning in Richmond
Our domestic cleaning services in Richmond cover all aspects of household chores. We can help you with:
- Kitchen and bathroom cleaning
- Hoovering and mopping
- Dusting
- Emptying bins
There are loads of other jobs that we can do around the home for you too, so feel free to let us know if you have any other needs. Once we have enough information, we’ll be able to provide you with an accurate quote.
We hire our cleaning experts from your local area to provide as much flexibility in our working hours as possible. All our staff are fully vetted and trained, and covered by our insurance policy. While we hope we won’t need it, we’ve got it just in case!
You also don’t have to worry about missing a visit from our side. We arrange all sickness and holiday cover, so you’ll get a replacement cleaner if your regular one is off work for any reason.
House Cleaning Tasks We Will Cover
The majority of our customers receive weekly, daily or fortnightly domestic cleaning service, which includes cleaning of the main rooms in their homes. We can also incorporate ironing, bed changing, folding and organising clothing and laundry into your regular cleaning routine.
KITCHEN
Clean worktop
Wipe kitchen appliances
Wash dishes or load dishwasher
Put dishes away
Empty bins
Hoover and mop floor
BEDROOM
Dust all surfaces
Make bed
Change bed linen if requested
Dust blinds
Remove cobwebs
Empty bins
Hoover and mop floor
BATHROOM
Clean surfaces such as tiles, shower cabin, bath sink, toilet and seat
Clean cabinets
Empty bins
Hoover and mop floors
LIVING & HALL
Clean surfaces
Clean and dust furniture
Clean windows and sills
Clean all glass surfaces
Hoover and mop floors
Booking Steps
2. Availability Check
We will confirm the price, availability and discuss your specific cleaning requirements
3. Confirmation
Set up payment plan & receive confirmation of the cleaner’s name assigned to you
4. Cleaning Starts
Meet your new professional cleaner and enjoy your spotless property
Our Office Cleaning in Richmond
Cleaning Express offers full commercial cleaning services in Richmond. We cover offices, retail spaces, showrooms, and just about any other space you might own. Within your space, we’ll help with cleaning communal and shared areas and kitchens and bathrooms as well as emptying bins and sanitising surfaces.
We fully vet our cleaners as part of our hiring process, ensuring they’re completely trustworthy. They’ll also come to you covered by our £10 million insurance policy, which is there in case anything goes wrong.
As part of your consultation process, we’ll provide you with tailored information about cleaning your space. This will include frequency of visits and the number of cleaners needed, among other things. We’ll also provide full sickness and holiday cover, so you don’t have to worry about us missing a visit.
Frequently Asked Questions
How are the cleaners vetted?
We interview cleaners in-person and check their documents to confirm their identity and their right to work in the UK. We also check their proof of address and references. Each domestic cleaner has to pass our skills test in our office. Cleaners go through induction where they will be cleaning houses with one of our supervisors or in the homes of our management team.
Will I have the same cleaner each time?
We do our best to provide the same house cleaner each time and we will provide a replacement if your regular cleaner is unwell or goes on holiday. We can also replace your cleaner if you notice any deterioration of the quality at any point in time. You might be also wondering if you have any house cleaners near me, but we will do our best to allocate a replacement from any neighbouring areas.
Can I cancel my regular domestic cleaning arrangement?
We will be able to replace the cleaner usually within 1 week if you are not happy with the cleaning service. If for any reason you wish to cancel the cleaning service the notice period is 1 month. Please contact us if you wish to cancel and we will help you with the next steps you need to take to cancel your cleaning service.
Do I need to provide cleaning materials?
For our professional cleaning services in London, we provide cleaning materials for end of tenancy and deep cleans. As our regular domestic cleaners travel by public transport they cannot provide cleaning materials or tools, such as hoover, mop and bucket. Therefore, before your book with our service, we highly recommend you to buy a hoover, mop and bucket so that our cleaners have the right equipment to clean your home.
Is it safe to give my cleaner a key?
Yes this is the case with most cleaning companies in the UK and most of our customers leave keys to their cleaners. All cleaners are vetted by looking at their experience, work history and references and have been tested on other jobs before starting to provide regular domestic cleaning services with us. We hold their documents on file and hold comprehensive £10m insurance if anything in your property is stolen or damaged.
Can I book a trial session?
What is included in the regular domestic cleaning service?
We are happy to tailor the cleaning checklist to your particular instructions. Usually, dusting, hoovering, mopping, cleaning of all the surfaces and emptying rubbish bins are the part of the regular domestic cleaning. If you wish to add ironing, bed changing, laundry or target a specific area please specify. It may sound like a maid service, but let us know what your home needs or if you need an extra hand for your errands.
What does your pricing depend on?
Is it fine if my pets are at home during the clean?
It is completely fine. Please specify what kind of pets you have, so we tailor a pet friendly cleaner to your property.
What if I need go for a holiday or cleaner is away/sick?
If you miss a couple of house cleaning sessions, please kindly let us know beforehand and we’ll inform your cleaner accordingly. No cleaner’s fee is charged. If the cleaner is unable to come, we offer a replacement cleaner. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.
Can I put my account on hold?
As a cleaning company, we will let you put your account on hold for 1 month or more, please contact us and we can make the necessary adjustments to your account. Please note we can’t guarantee that the same cleaner will be available once you resume regular domestic cleaning service.
Do I have to be at home during cleaning session?
It is optional. You can stay at home or may prefer to come back when cleaning is finished to inspect it. We ask customers not to follow cleaners around and observe social distancing.
Google Reviews
Rosangela’s weekly cleaning service has been excellent. She does a fantastic job and everything is always spotless and beautifully cleaned. We’re truly impressed and highly recommend her.
Carolina N.
19:11 16 Jun 25
This was the thirds deep clean I've had by Cleaning Express, and the second from Vilma and Galina. They are really exceptional! Wherever I look around my house now, I see the results. Everything is clean: skirting boards, door frames, doors, light switches, window sills, windows, spindles, handrails, floors of course, shelves were reachable - everything. Even my landline telephone was cleaned. I wholeheartedly recommend Cleaning Express: an excellent company.
Julie F.
15:16 05 Jun 25
I've been with them for 6 years and couldn't be happier. They pay a fair wage, hire great people, and take care of holiday covers. The few times there's been a hiccup, they've sorted it promptly.Our cleaner, K, has been with us for over a year. She's thorough, proactive and a great communicator. We're lucky to have her!
Marie Hognestad B.
07:40 21 May 25
We’ve been with this cleaning company for nearly three years now and have had a few different cleaners during that time. The most recent cleaner, Edita is absolutely fantastic—thanks to her, we’re definitely staying with the company for the foreseeable future!The service from the head office has also been consistently reliable and professional. They’re responsive, easy to communicate with, and always do their best to accommodate our needs.All in all, a great experience and a team we feel we can trust long term.
Anna R.
11:11 23 Apr 25
After researching a number of firms that advertise a Deep Clean service, Cleaning Express stood out as being the most comprehensive, professional, friendly and willing to understand the customer's needs and requirements and then went all out to achieve and go beyond expectation. The cleaning team arrived on time with a manager, all fully equipped and ready to tackle the task at hand. This task was a professional full house deep clean on a property we were seeking to move in to.As the team set about their work, the manager supervised and then checked the quality of that work and, on occasion, called one or more of the cleaning team back to a room or an area in a room to re-do an area that he was not satisfied with.We also retained through Cleaning Express a fabulous carpet cleaning service.I believe Cleaning Express are a quality business, providing value for money and have a passion to do the job properly, thoroughly and with a happy and friendly and professional disposition throughout.My wife and I and our family could not have been more impressed and happier. I highly recommend and commend Cleaning Express to anyone seeking a truly quality and good experience.
Charles G.
13:17 02 Apr 25
Communications with the team were brilliant along the whole process - everything was very clear & easy to agree on what we needed done - a deep clean.Haven't had this brilliant level of service for a Long time! Exceptional.On the day the team - Khrystyna & Viktoria - were on time & incredibly good at what they do. Very professional, detail-oriented, efficient, & friendly. Asked all the right questions & were very thoughtful to check things with me - as there were lots of ornaments around the house so I felt very confident to leave them to it.The level of care that they took was outstanding and the house was absolutely spotless when they left.Would absolutely use them again without hesitation.They're a little bit more expensive than other people out there but it's absolutely worth it for what they offer. You get what you pay for. In my opinion very good value for money - not just for the actual cleaning but also for the level of customer care & communication before, during & after.
bea A.
10:39 24 Mar 25
Rayisa has been cleaning for us for a couple of months now. She is outstanding. The best thing about her cleaning is how detailed she is. She cleans areas of the house that we wouldn't even think of. She's also a lovely person, and very honest.Cleaning Express have done an excellent job in offering us such a great cleaner, and are impressive in their communication. Also, the costs feel reasonable to me, and well worth it for the level of service we receive.
Sam G.
12:16 06 Mar 25
Our experience with Cleaning Express has been amazing! Korina is very capable, reliable, and she pays a lot of attention to the details to keep our house clean. For example our sink has never been so shiny. She is also a very nice person to chat with. We are very happy with her work, and we would recommend this company to everyone looking for a cleaner.
CC
17:39 21 Feb 25
I’ve been using Cleaning Express for our weekly clean for many years now and I’m very happy with them. All the cleaners we’ve had over the years have been great and the other staff at the company are great at communicating and arranging the service and any cover when cleaners are on holiday etc.Our current cleaner, Anishora, is beyond fantastic. She leaves our flat spotless, takes initiative, is punctual and she is just so helpful, and she is also a very good and kind person that we love to see each week.
r1a4ever
15:10 21 Feb 25
Ala and Zilola have been terrific cleaners for us. Always very conscientious and willing to go the extra mile. They do a very thorough job, are very friendly and they both speak very decent English which makes it so much easier to communicate what we need. The company is also very good, in my experience: always responsive when I contact them, and proactive if someone is going to be away or is running late for whatever reason. I highly recommend them.
Tristan J.
11:14 19 Feb 25
Accreditations
We believe that better pay attracts and retains higher-quality staff. As a Living Wage Recognised Service Provider our customers in London have the option to pay their cleaners the London Living Wage, an independently calculated wage that is higher than the government minimum wage, and based on the cost of living. The rate is £13.85/hour in London. Our after-building cleaners receive the rate above London Living Wage
About Richmond
While many of us consider Richmond to have been a part of London for hundreds of years, it actually only became part of Greater London in the 1960s. Before this, Richmond remained part of the County of Surrey until it was absorbed by the city.
Richmond does have a very intriguing past, though. One that is heavily focused around Richmond Palace. After all, the palace gave the region its name, and before the palace was built by Henry VII, there was almost nothing to speak of in the area.
Richmond Palace was built in the 16th century, and the town popped up around the palace to supply it with everything it needed. Interestingly, Henry named the palace after Richmond, North Yorkshire, his original earldom and the first Richmond. The original site of the palace was actually home to a rather substantial manor house which was built in 1125. It then became a royal manor house in 1327, and finally, Henry VII turned the royal manor house into the palace, and it became a firm favourite of the royals for hundreds of years.
Over the years, the palace was home to many queens and kings. It seemed to be a favourite of many monarchs, but no more so than Queen Elizabeth I, who most now associate with the town and the palace. Queen Elizabeth I spent her last days at the palace in 1503 and much of her time during her reign over England.
