Book professional cleaners in Stepney
From only £18.95/hour
From only £18.95/hour
Do you need domestic cleaning in Stepney? Well look no further than Cleaning Express! We can assist with a range of domestic cleaning jobs, including:
Our highly-trained cleaning experts can help with all kinds of other household chores, so let us know if there’s anything else you need. We fully vet our cleaning experts before they start training, and our insurance cover should give you full peace of mind around having them in your home.
We provide you with a regular cleaner, who will come daily, weekly, or fortnightly. Our services also include holiday and sickness cover, which we arrange. Considering all our cleaners receive the same training, you don’t have to worry about any interruption of service or quality if your regular cleaner is off.
Complete our booking form online (24/7) or call the office (business hours)
We will confirm the price, availability and discuss your specific cleaning requirements
Set up payment plan & receive confirmation of the cleaner’s name assigned to you
Meet your new professional cleaner and enjoy your spotless property
Cleaning Express is also able to provide office cleaning in Stepney. Within this, we offer a full range of services, such as:
Our training course also covers non-standard office cleaning jobs, so we can help with these too. During your consultation, let us know about any requirements you have, and we’ll be able to provide an appropriate quote.
Generally, our office cleaning staff visit daily, weekly, or fortnightly, but we can arrange your visits as needed. We also provide sickness and holiday cover for your regular cleaner, so there’s never any interruption of service from our side.
Although we hope accidents will never happen, we have a £10 million insurance policy just in case. This covers our cleaners for breakages and other accidents, so you can rest assured that our cleaners will work safely and professionally.
How are the cleaners vetted?
We interview cleaners in-person and check their documents to confirm their identity and their right to work in the UK. We also check their proof of address and references. Each domestic cleaner has to pass our skills test in our office. Cleaners go through induction where they will be cleaning houses with one of our supervisors or in the homes of our management team.
Will I have the same cleaner each time?
We do our best to provide the same house cleaner each time and we will provide a replacement if your regular cleaner is unwell or goes on holiday. We can also replace your cleaner if you notice any deterioration of the quality at any point in time. You might be also wondering if you have any house cleaners near me, but we will do our best to allocate a replacement from any neighbouring areas.
Can I cancel my regular domestic cleaning arrangement?
We will be able to replace the cleaner usually within 1 week if you are not happy with the cleaning service. If for any reason you wish to cancel the cleaning service the notice period is 1 month. Please contact us if you wish to cancel and we will help you with the next steps you need to take to cancel your cleaning service.
Do I need to provide cleaning materials?
For our professional cleaning services in London, we provide cleaning materials for end of tenancy and deep cleans. As our regular domestic cleaners travel by public transport they cannot provide cleaning materials or tools, such as hoover, mop and bucket. Therefore, before your book with our service, we highly recommend you to buy a hoover, mop and bucket so that our cleaners have the right equipment to clean your home.
Is it safe to give my cleaner a key?
Yes this is the case with most cleaning companies in the UK and most of our customers leave keys to their cleaners. All cleaners are vetted by looking at their experience, work history and references and have been tested on other jobs before starting to provide regular domestic cleaning services with us. We hold their documents on file and hold comprehensive £10m insurance if anything in your property is stolen or damaged.
Can I book a trial session?
What is included in the regular domestic cleaning service?
We are happy to tailor the cleaning checklist to your particular instructions. Usually, dusting, hoovering, mopping, cleaning of all the surfaces and emptying rubbish bins are the part of the regular domestic cleaning. If you wish to add ironing, bed changing, laundry or target a specific area please specify. It may sound like a maid service, but let us know what your home needs or if you need an extra hand for your errands.
What does your pricing depend on?
Is it fine if my pets are at home during the clean?
It is completely fine. Please specify what kind of pets you have, so we tailor a pet friendly cleaner to your property.
What if I need go for a holiday or cleaner is away/sick?
If you miss a couple of house cleaning sessions, please kindly let us know beforehand and we’ll inform your cleaner accordingly. No cleaner’s fee is charged. If the cleaner is unable to come, we offer a replacement cleaner. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.
Can I put my account on hold?
As a cleaning company, we will let you put your account on hold for 1 month or more, please contact us and we can make the necessary adjustments to your account. Please note we can’t guarantee that the same cleaner will be available once you resume regular domestic cleaning service.
Do I have to be at home during cleaning session?
It is optional. You can stay at home or may prefer to come back when cleaning is finished to inspect it. We ask customers not to follow cleaners around and observe social distancing.
Stepney, as an area, has existed since around 1000AD. While there’s technically no longer an officially defined district of Stepney, its name is still in common usage. The area that was Stepney now exists within Tower Hamlets. As with a lot of London areas, though, its name was too popular to drop out of use.
Stepney was long seen as a relatively poor area, but this was because of misconceptions about its population demographic. In recent years, Stepney has undergone various revival projects, including the definition of the Stepney Green Conservation Area. This covers buildings but also green spaces to protect them from redevelopment.
Due to its long association with the East End, Stepney has regularly appeared in media. Some big examples include Call the Midwife, as it appeared in the 1950s memoir and TV show. It’s also mentioned in a Rolling Stones song, Play with Fire, and in the Guy Ritchie film Lock, Stock and Two Smoking Barrels.
At Cleaning Express, we are deeply passionate about domestic cleaning and committed to delivering a reliable house cleaning service. As a family-owned independent business in London, we recognise the importance of families and the pressures of a professional working life and the importance of having the time to spend quality time together. Cleaning Express stands out as one of the top-rated cleaning companies in the UK as we have 100s of 5 star reviews on Trustpilot and over 300 reviews on Google averaging a 4.7 and above star rating.
Our dedication extends to our customers, their homes, and their families. We go the extra mile to ensure that customer needs are consistently met, demonstrating our commitment to provide an exceptional service. Our account managers will be readily available during regular work hours for any feedback you have and will act accordingly to meet your requests and requirements.