Regular domestic cleaning starts at £18.85 per hour inc. VAT
For your peace of mind we only employ fully-vetted and insured domestic cleaners.
Replacement house cleaners provide a consistent and uninterrupted service
We employ local workers for domestic cleaning with strong connections to your community
Flexible working hours, including evenings, early morning and weekends
Our domestic cleaners can also do ironing, laundry, changing beds and other tasks. Just ask!
All fees are provided before we start your home cleaning service – no hidden extras!
We invest in training for our house cleaners, who are valued, respected and receive at least the London Living Wage or more
Complete our booking form online (24/7) or call the office (business hours)
We will confirm the price, availability and discuss your specific cleaning requirements
Set up payment plan & receive confirmation of the cleaner’s name assigned to you
Meet your new professional cleaner and enjoy your spotless property
The majority of our customers receive weekly, daily or fortnightly domestic cleaning service, which includes cleaning of the main rooms in their homes. We can also incorporate ironing, bed changing, folding and organising clothing and laundry into your regular cleaning routine.
Clean worktop
Wipe kitchen appliances
Wash dishes or load dishwasher
Put dishes away
Empty bins
Hoover and mop floor
Dust all surfaces
Make bed
Change bed linen if requested
Dust blinds
Remove cobwebs
Empty bins
Hoover and mop floor
Clean shower cabin and bath sink
Clean toilet and seat
Clean tiles
Clean cabinets
Empty bins
Hoover and mop floors
Clean surfaces
Clean and dust furniture
Clean windows and sills
Clean all glass surfaces
Hoover and mop floors
Remove cobwebs
Dust picture frames
Are you moving out or just prefer a one-off session? No problem. Please give us at least 1-2 days notice and we will be able to send one or more specialist cleaners. It is important to remember that regular cleaning is not a substitute for one-off cleaning. Many of our customers start off with a one-off service for a thorough clean and then continue with a regular service right after to maintain the cleanliness of their home.
Here are the one-off services we provide:
How are the cleaners vetted?
We interview cleaners in-person and check their documents to confirm their identity and their right to work in the UK. We also check their proof of address and references. Each domestic cleaner has to pass our skills test in our office. Cleaners go through induction where they will be cleaning houses with one of our supervisors or in the homes of our management team.
Will I have the same cleaner each time?
We do our best to provide the same house cleaner each time and we will provide a replacement if your regular cleaner is unwell or goes on holiday. We can also replace your cleaner if you notice any deterioration of the quality at any point in time. You might be also wondering if you have any house cleaners near me, but we will do our best to allocate a replacement from any neighbouring areas.
Can I cancel my regular domestic cleaning arrangement?
We will be able to replace the cleaner usually within 1 week if you are not happy with the cleaning service. If for any reason you wish to cancel the cleaning service the notice period is 1 month. Please contact us if you wish to cancel and we will help you with the next steps you need to take to cancel your cleaning service.
Do I need to provide cleaning materials?
For our professional cleaning services in London, we provide cleaning materials for end of tenancy and deep cleans. As our regular domestic cleaners travel by public transport they cannot provide cleaning materials or tools, such as hoover, mop and bucket. Therefore, before your book with our service, we highly recommend you to buy a hoover, mop and bucket so that our cleaners have the right equipment to clean your home.
Is it safe to give my cleaner a key?
Yes this is the case with most cleaning companies in the UK and most of our customers leave keys to their cleaners. All cleaners are vetted by looking at their experience, work history and references and have been tested on other jobs before starting to provide regular domestic cleaning services with us. We hold their documents on file and hold comprehensive £10m insurance if anything in your property is stolen or damaged.
Can I book a trial session?
What is included in the regular domestic cleaning service?
We are happy to tailor the cleaning checklist to your particular instructions. Usually, dusting, hoovering, mopping, cleaning of all the surfaces and emptying rubbish bins are the part of the regular domestic cleaning. If you wish to add ironing, bed changing, laundry or target a specific area please specify. It may sound like a maid service, but let us know what your home needs or if you need an extra hand for your errands.
What does your pricing depend on?
Is it fine if my pets are at home during the clean?
It is completely fine. Please specify what kind of pets you have, so we tailor a pet friendly cleaner to your property.
What if I need go for a holiday or cleaner is away/sick?
If you miss a couple of house cleaning sessions, please kindly let us know beforehand and we’ll inform your cleaner accordingly. No cleaner’s fee is charged. If the cleaner is unable to come, we offer a replacement cleaner. If you don’t wish a replacement cleaner during the cleaner’s holiday/sickness, we can refund you accordingly upon your message.
Can I put my account on hold?
As a cleaning company, we will let you put your account on hold for 1 month or more, please contact us and we can make the necessary adjustments to your account. Please note we can’t guarantee that the same cleaner will be available once you resume regular domestic cleaning service.
Do I have to be at home during cleaning session?
It is optional. You can stay at home or may prefer to come back when cleaning is finished to inspect it. We ask customers not to follow cleaners around and observe social distancing.
At Cleaning Express, we are deeply passionate about domestic cleaning and committed to delivering a reliable house cleaning service. As a family-owned independent business in London, we recognise the importance of families and the pressures of a professional working life and the importance of having the time to spend quality time together. Cleaning Express stands out as one of the top-rated cleaning companies in the UK as we have 100s of 5 star reviews on Trustpilot and over 400 reviews on Google averaging a 4.7 and above star rating.
Our dedication extends to our customers, their homes, and their families. We go the extra mile to ensure that customer needs are consistently met, demonstrating our commitment to provide an exceptional service. Our account managers will be readily available during regular work hours for any feedback you have and will act accordingly to meet your requests and requirements.
Your satisfaction is our main priority, and our local cleaners will ensure that your houses and flats are tidy and squeaky clean on a consistent basis. This is because we match you with cleaners in your local community or either a short bus/train ride away to ensure they can easily come to your home for your cleaning. Here are some of our benefits that Cleaning Express and its cleaners provide:
Cleaning Express provides cleaning services to commercial and domestic customers across London. Most of our customers are located in the following London boroughs. If you are looking for cleaning services in London in any other borough please contact us to check availability in your area.
